Celebrate with Serendipity

Let the Magic Happen…

Privacy Policy

Last updated: August 2026

This Privacy Policy explains how Celebrate with Serendipity (“we,” “us,” “our”) collects, uses, and protects your personal information when you visit celebratewithserendipity.com (the “Site”) or contact us through it.

We are a sole trader business based in Hervey Bay, Queensland, Australia (ABN: 77922076447).

1. What information we collect

Information you provide directly, when you submit our contact/enquiry form, we may collect:

  • Your name
  • Email address
  • Phone number
  • Partner’s name (for wedding and vow renewal enquiries)
  • Preferred ceremony date and location
  • Details about your planned ceremony that you choose to share with us

Information collected automatically

  • Standard technical information collected by our hosting infrastructure and WordPress (e.g. IP address, browser type, pages visited) for security and basic site functionality
  • We use Google Analytics to help us understand how visitors use the Site (e.g. which pages are viewed, how visitors found the Site). Google Analytics collects information such as your approximate location, device type, and browsing behaviour on the Site via cookies. This information is processed by Google in accordance with Google’s own privacy policy. You can opt out of Google Analytics tracking using tools such as the Google Analytics Opt-out Browser Add-on.

We do not knowingly collect any information from children, and this Site is not directed at children.

2. How we use your information

We use the information you provide to:

  • Respond to your enquiry and discuss your ceremony
  • Prepare quotes, contracts, and legal ceremony paperwork if you proceed with a booking
  • Communicate with you before, during, and after your ceremony
  • Comply with legal obligations relating to marriage celebrancy under the Marriage Act 1961 (Cth), where applicable

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. How your information is stored

Enquiry form submissions are stored securely within our website’s own systems, hosted on infrastructure we manage directly. Submitted enquiries may also be forwarded to our business email inbox for response.

We take reasonable steps to protect the personal information we hold from misuse, loss, and unauthorised access.

4. Third parties

We use the following third-party services to help operate this Site:

  • MLJL Services — our website hosting provider and technical contact, responsible for the infrastructure this Site runs on
  • Forminator (by WPMU DEV) — our contact form plugin, used to collect and process enquiry submissions
  • Microsoft 365 — for receiving and responding to enquiries via email
  • Google Analytics (by Google) — for anonymised website usage statistics
  • FooGallery / FooBox — used to display photo galleries on the Site; these do not collect personal information from visitors
  • Wasabi Technologies — our cloud storage provider, used to store website images (via Advanced Media Offloader) and secure website backups (via UpdraftPlus). Website backups may include a copy of enquiry data submitted through the Site, stored securely as part of our routine backup process.

These providers may process data on our behalf as part of delivering their service, in accordance with their own privacy policies.

We do not use this Site for online payment processing — no payment or financial card information is collected through this website.

5. Cookies

This Site uses basic cookies required for standard WordPress functionality, such as remembering your site preferences.

Google Analytics

This Site uses Google Analytics, a web analytics service provided by Google. Google Analytics uses cookies to help us understand how visitors use the Site — for example, which pages are viewed, how long visitors stay, and how they found the Site. This information is collected in aggregate and does not identify you personally.

Google Analytics cookies may collect information such as your approximate location (derived from IP address), device and browser type, and browsing behaviour on the Site. This data is processed by Google in accordance with Google’s Privacy Policy.

If you would prefer not to be tracked by Google Analytics, you can:

We do not currently use cookies for advertising or cross-site retargeting purposes.

6. Your rights

You may contact us at any time to:

  • Request a copy of the personal information we hold about you
  • Ask us to correct inaccurate information
  • Ask us to delete your information, where we are not required to retain it for legal reasons (e.g. legal ceremony records required under the Marriage Act)

To make a request, contact us using the details below.

7. Data retention

Where we conduct a legal ceremony for you, we are required by law to retain certain records for a period set by the Marriage Act 1961 (Cth) and related regulations. Enquiry information from bookings that do not proceed is retained only as long as reasonably necessary, and may be deleted upon request.

8. Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent update.

9. Contact us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Lady Sarah J. Nerva Celebrate with Serendipity Email: [email protected] Phone: 0431 121 048

Hosted on MLJL Infrastructure